UserTesting enables Designers and UX Researchers to get fast, scalable user insights to improve products, services and user experiences. But have you ever wondered how the market leader designed and developed their own solutions? Does the company live up to what they preach?

Join Jason Giles, VP of Design at UserTesting to hear his journey of establishing a team and practice to integrate user insights into how the company now plans, designs and ships product capabilities. In this session you will learn what worked, what didn’t, and some surprises along the way.